Guest Service team members assist guests with checking in and out, answering questions, answer phones, and making reservations

• Housekeeping team members work on cleaning guest rooms, cabins, and common areas ensuring we meet cleanliness standards.
• Laundry team members wash all laundry for the hotel and restaurant from bed linens, tablecloths, napkins, and towels

Cooks, prep cooks, pizza makers, and kitchen utility staff

Servers and Bartenders

Restaurant team members handle all culinary services for the guests – whether they are overnight guests, just attending a function, or visiting the park for the day

• Servers for the dining room and for banquet events. Team members take guest orders, explain menu items, and ensure no guest leaves hungry.  Servers might also bus tables except in busy times when a busser might be scheduled
• Bartenders handle cash and host bars for events such as weddings

Maintenance team members handle any maintenance items around the Inn/Lodge, cabins, kitchens and pool areas. Depending on their skill level they handle easy to medium level tasks including repairs, preventive maintenance, and remodeling projects

Sales, Hotel Operations, Food & Beverage

• Management team members include the General Manager, Assistant Manager, Food & Beverage Director, and Food & Beverage Assistant. General Manager and Assistant Manager oversee the hotel operations in all departments.
• Food & Beverage Director and Assistant oversee all food and beverage including restaurant, banquets, and any catering events
• Sales team members include Sales Directors, Sales Managers and Sales Coordinators. These teams members handle booking and scheduling events from business meetings, weddings, and family reunions. They might go out on sales calls, use social media, contact past clients to book new business

• Reservation team members assist with helping guests make reservations, answer questions on Inns/Lodges all by phone.
• Reservation team members work out of Clifty Inn in Madison Indiana and are key to helping guests make reservations 7 days a week from 8 am to 8 pm.

Lifeguards and Pool Attendants

These team members would monitor guest safety, monitor the number of guests in the pool area, and monitor the slide for guest safety. Lifeguards are only at Abe Martin Lodge in Brown County State Park

We have other positions that handle human resources, accounting, concessions (such as pools, beach, and camp store, warming center), gift shop attendants, and activities – which handle activities for the guests staying at the Inn/Lodge (which might include movie nights, card tournaments, and craft rooms for kids)

We operate several camp stores – Abe Martin Lodge, Canyon Inn, Potawatomi Inn, and Turkey Run Inn. Potawatomi Inn operates a beach concession during the summer selling items such as ice cream, snacks and drinks and operates a warming center during our winter months selling items and warm drinks when the toboggan is open.